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Dignify Home Services can provide a range of care services based on the complexity of your care requirements. From 24-hour around-the-clock assistance (only available in our live-in accommodation) to scheduled visits to your home, our range of services spans domestic assistance, personal care, social support, home and garden maintenance, nursing services and more.

For more information, please contact us here.

No. We provide care services to anyone requiring support, from people with a disability to those requiring post-operative care (and everything in between).

The following topics will be covered in your first face-to-face consultation:

● Your care needs (or that of your loved one)

● Your lifestyle goals (or that of your loved one)

● An in-home safety risk assessment

● Advice on how to best live independently

● Our care services, how they work and the costs.

Other topics can be discussed at your request.

No. We have a flexible pricing arrangement with no lock-in contracts or additional costs. You can cancel your agreement with us at any time, without penalty.

We only employ carers who genuinely love what they do, and who are totally committed to our care ethos. This includes holding educational credentials to support their experience, as well as having robust references to substantiate their quality of care. Each carer is required to have a valid police check prior to being employed.

If, for whatever reason, you’d prefer a different support worker, we can quickly and easily organise another experienced professional who may be a better fit. We are 100% committed, incredibly flexible and will go above and beyond to ensure you or your loved one are relaxed and happy.

Costs vary as each individual case is unique. Once we understand your requirements, we will provide costings for your desired services. This is usually during a face-to-face consultation.

Yes. If you are eligible for support through the NDIS, we can work with you to provide the support you need. If you require help contacting the NDIS, please call the Translating and Interpreting Service on 131 450. Click here to access NDIS information in languages other than English.

Yes, you will have a carer assigned to you that we select as a good fit with your personality and care requirements. We specifically do this to help the client and carer develop a strong rapport. There may be times when your preferred carer is not available due to holidays or sickness. In these instances, a substitution can be arranged, if you agree to it.

Yes. The minimum visitation length is usually 2-hours, as dictated by the Carers Industrial Award. However, shorter shifts can be arranged with prior notice.

No. All travel costs are included within your service fee.

We can begin care services within 2-working days if required. However, we usually organise ongoing care services within 1-2 weeks of your first face-to-face consultation.

Yes. If you qualify for funding, you can spend this on our in-home care services such as domestic assistance, personal care and so on.

A Home Care Package enables people 65 years and over (50 years or older for Aboriginal or Torres Strait Islander people) to access an extensive range of government-funded home care services. To apply for a Home Care Package visit My Aged Care and complete an online form. Alternatively, you can call them on 1800 200 422.

Please complete our online form here or email contact@dignifyhomeservices.com.au. From there, we will chat to you about your care requirements and next steps.